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RMA (Returns Management)

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Marketplace - RMA (Returns Management) allows the marketplace customers to return the products purchased from marketplace seller

Quick Overview


  • Allows Customers to Return the products purchased

  • Easy to manage Seller Panel to handle returns

  • Admin sends exchange coupons or refunds the money on Seller approval

  • Automatic emails on the return status

  • Products can be returned only after seller dispatches it.

  • The coupon code can be used by customer to purchase another product in the site.

  • Helps Admin to retain the customer

  • Allows partial refund.

  • Works will our marketplace base pack only.

Money back guarantee in 15 days

Regular Price: $149.00

Special Price $99.00

Demo

Product Description

Details

Marketplace- Return management add-on allows the marketplace customers to return the products purchased from marketplace seller. Here products can be returned once the seller dispatches it. Here customer can also add reason for the return. Once the seller approves the customer’s return request, admin sends the exchange coupons or else refunds the money. Here the coupon code can be used by the customer to purchase another product in the site. Automatic emails will be sent on return status.

The module facilitates with the below listed features:

  • Allows Customers to Return the products purchased Products can be returned only after seller dispatches it
  • Easy to manage Seller Panel to handle returns
  • Admin sends exchange coupons or refunds the money up on Seller approval
  • The coupon code can be used by customer to purchase another product in the site
  • Automatic emails on the return status
  • Helps Admin to retain the customer
  • Allows partial refund.

Product Demo

Admin: 

http://productdemo.modulebazaar.com/extension/Returns_Management/index.php/admin/

Username : Demouser

Password : demo@123

Seller:

http://productdemo.modulebazaar.com/extension/Returns_Management/marketplace/seller/login/

Username : sellerdemo12@gmail.com 

Password : demo12

Customer:

http://productdemo.modulebazaar.com/extension/Returns_Management/index.php/

Username : jandoe@example.com

Password : 123456

Review

Rate This Product

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Review By Others 7 item(s)

happy

Listsha

Thanks team for the wonderful extension
All your return requests in one place

J Bumpa

Keeps all RMA requests in one place, saves your time and organises return process. Exactly what I needed is this!
Nice extension for managing returns

Samson

I think this extension is a must have when you are dealing with returns and exchanges in your store and you’re taking your business seriously. We use the module about a year and didn’t have any issues with it.
Worth its price

Michelle

I’ve seen some free rma modules that offer similar functionality, but having dug a bit dipper I’ve realised how much the functionality differs, and of course the support is a cherry on top of the cake. I do recommend the module to any merchant dealing with numerous product returns.
Helps to manage returns easily

Jessica

We’ve chosen this module among dozens of similar plugins as it supports RMA. This was exactly what we needed.
Excellent Service

David

Support is very good and they reply promptly when you encounter difficulties. In fact they help with some problems. Satisfied with their support.
Wonder on this feature

Alicia

Guys, don't know how talent you are, amazing on looking of your website and rma extension.

This I being searching for and highly recommend others to purchase this module, provided great support by your team

Installation

Compatibility & Requirements:

  • The extension is compatible with Magento Version 1.7 x, 1.8.x & 1.9.x.
  • The extension is compatible with default Magento Theme, for any custom theme, the extension might require design fixes. 
  • The Extension supports Simple and Configurable Product Types of Magento. 
  • This module may require Ion Cube loader.The server should have the ionCube loader installed. If it is not available or not  installed, you can request your hosting provider to install this version of ion cube loader available at http://www.ioncube.com/loader_installation.php

Installation procedures:

  • Download the package and unzip magento marketplace.zip file and you can find marketplace extension.zip and read me en.pdf. 
  • After login to the website, go to system >>Magento Connect>> Magento Connect Manager. 
  • After selecting the patch click the choose File option which you can see in the Direct Package File Upload in option number2.
  • Then upload the module from your computer(the zip archive of marketplace extension.zip) and click the Upload option. 
  • After successful upload of the marketplace extension.zip click refresh or check for Upgrades. 
  • Then logout from the admin panel and again login into the admin panel.

Note: Before installing the pack,

  • Take a complete backup of your site and products.
  • Disable and clear Magento Cache. Perform Magento indexing.
  • Install the Extension, perform Magento indexing again.
  • Contact support@modulebazaar.com, provide your domain name. They will provide you the license key for your domain. This key is to be pasted under MB- Marketplace >> Configuration>> General>> and save the configuration
  • To use this module you must have installed first Modulebazaar's Magento Marketplace Extension

Demo Links

Product Name: Return Management

Admin: 

http://productdemo.modulebazaar.com/extension/Returns_Management/index.php/admin/

Username : Demouser

Password : demo@123

Seller:

http://productdemo.modulebazaar.com/extension/Returns_Management/marketplace/seller/login/

Username : sellerdemo12@gmail.com 

Password : demo12

Customer:

http://productdemo.modulebazaar.com/extension/Returns_Management/index.php/

Username : jandoe@example.com

Password : 123456

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